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MyAHIMA Hub FAQs - Help Center

The new MyAHIMA Hub, with a fresh look and improved functionality, is intended to enhance your experience and better serve your professional needs. Below you will find some self-service resources to help you navigate the new experience. Additional resources will continually be added to this page.

If you have questions or need additional support, please reach out to AHIMA Customer Relations, (800) 335-5535 (Monday – Friday, 7 a.m. - 7 p.m. CT) or info@ahima.org (Monday – Friday, 8 a.m. - 5 p.m. CT) 

General

To create a profile, go to MyAHIMA and click on "Sign-up. 

  1. Enter your email address in the field provided
  2. Click on Send Verification code
  3. Check the inbox of email address you entered for an email from AHIMA that includes a verification code
  4. Enter the verification code in the field provided and click on "Verify Code"
  5. Enter and confirm a password. Because your privacy is important AHIMA requires a complex password. ,(8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * - _ + = [ ] { } | \ : ' , ? / ` ~ " ( ) ;)
  6. Enter a Display Name (how you would like your name to appear)
  7. Enter your First Name or Given Name
  8. Enter your Last Name or Surname
  9. Click Create
Once completed, you will be logged in with a new account. Be sure to click "Profile Management" at the top of the page to complete your AHIMA profile.

 

  1. Go to the MyAHIMA login page and select the "Forgot your password?" link.
  2. Enter the email address associated with your AHIMA account.
  3. Click "Send Verification Code".
  4. Check the inbox of email address you entered for an email from AHIMA that includes a verification code.
  5. Enter that code into the field provided and click "Verify code".

To change your name in your MyAHIMA profile, please email the following information to info@ahima.org:

  • Current name listed on your AHIMA account (First and Last name)
  • Address
  • Phone number
  • Email address associated with your profile
  • New name (First and Last name)
  • Supporting documents: driver’s license or state ID, Social Security card, or marriage license/certificate

All name changes will be processed within 48 business hours of receipt of the appropriate criteria and supporting documentation. We will follow up with a confirmation email once processing is complete.

If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at info@AHIMA.org.  

No, please do not create a new or duplicate account, as this is unnecessary and will cause further delays. If you are unsure of the email address associated with your account or do not have access to the email address used to create your AHIMA profile, please email us at info@AHIMA.org.  

  1. Go to the MyAHIMA login page and sign in to your account.
  2. From the MyAHIMA Hub homepage, click on “Invoices” in the menu bar or the “My Invoices” link/card on the page
  3. Go to "My Invoices - Closed".
  4. Click on the printer icon on the right-hand side to bring up a PDF of your receipt.
  5. Download the PDF to save electronically or print for your records.

  1. Log in to my.ahima.org
  2. Click on My Cases tile
  3. Under My Cases “Open” click on the + sign at far right
  4. Complete the required case submission information
  5. Click on the create button

  1. Log in to my.ahima.org
  2. Go to the Education and Certification tab and hover over Certification
  3. Click on Get Certified
  4. Select your country-- Note: only those based in the United States can take the RHIA or RHIT exam
  5. Select either RHIT or RHIA exam
  6. Click on Launch the RHIT/RHIA exam button
  7. Either mail the transcript as shown below or send electronically
  8. Continue processing your application

Transcripts

All official (sealed) transcripts should be mailed to:
Attn: AHIMA Certification Transcripts
35 W. Wacker Dr., 16th Floor
Chicago, IL 60601

OR

Sent electronically (if this option if available, vendor information is provided by your school) to:

CertificationTranscripts@ahima.org

  1. Log in to my.ahima.org
  2. Go to the Profile tab or navigate to the MyAHIMA Hub, where you will see the My Profile tile
  3. Here you can edit your personal details including Organization, Address, Education history, Communication Preferences, Current Employment and Area of Expertise.
  4. When you have completed your update click the Save button

  1. Log in to my.ahima.org
  2. Go to the Profile tab or navigate to the MyAHIMA Hub, where you will see the My Profile tile
  3. On the left side menu bar, click on the Communication Preferences
  4. Locate the Marketing Preferences and opt-in/opt-out using the Opt-in Marketing Materials checkbox
  5. Click the Save button

1. On the AHIMA home page, click the Access button located in the upper toolbar:

image of AHIMA website home page

 

2. From there, a new tab will open. Click on the “Login with AHIMA” button in the center of your screen:

image of AHIMA Access website login page

 

3. Enter in your AHIMA login information and click the “Sign in” button:

image of AHIMA Access website login page

 

4. Welcome to your Access page!

image of AHIMA Access website login page

Certification

1. Log in to your AHIMA account and navigate to MyAHIMA.

2. Click Education & Certification in the banner, hover over Certification, click on Get Certified.

Certification how too image 1

 

3. Select the country in which you will be taking your exam from the dropdown.

Certification how too image 2

 

4. Click on the exam you want to take, and then click on the red Launch button.

Certification how too image 3

 

5. Fill in all fields as required, scrolling down to the bottom to click continue. If the application does not progress forward, please be sure that you have filled in all fields on the form and try again. Please note: If you are applying for early testing or ADA accommodations, be sure to check the applicable box and attach any documentation.

Certification how too image 4

 

6. Fill in all Education and Preparation fields as required and click continue.

7. Read and agree to release of info permissions and click continue. Please note: the Refund Policy, Pearson VUE Palm Vein Scan, and Statement of Understanding are all required to move forward.

Certification how too image 5

 

8. Verify pricing in shopping cart and click Proceed to Checkout.

Certification how too image 6

 

9. Input billing and payment information and click Process Payment. You will receive an email confirmation of your purchase.

Membership

  1. Go to the MyAHIMA login page and sign in to your account.
  2. Click on the “Membership” link/card on the page.
  3. View the number of member coupon rewards available to you.
  4. Navigate to the AHIMA online store and choose one available product from coupon rewards offerings.
  5. Go to checkout and enter coupon code MEMBER45 (This code is case sensitive.) Please note, you can use only one coupon code per order.
  6. Submit order.

  1. Log in to my.ahima.org
  2. Click on My Memberships tile
  3. In the upper right-hand corner, click on View Membership Card
  4. Download file and print membership card

 

 

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