Skip to main content

Journal of AHIMA Explores Importance of Contact Tracers

CHICAGO – June 4, 2020 – Many public health experts have said that until a vaccine or treatment for COVID-19 is available, contacting people who have been near someone who tests positive for the virus will be an important tactic to slow its spread. Matt Schlossberg, managing editor of the Journal of AHIMA, examines contact tracing in his article, “The Disease Detectives” in the magazine’s June issue.

What type of skills or background does one need to be an effective contact tracer? Schlossberg writes, “Picture a health information professional, privacy expert, virus detective, social worker, crisis counselor, and therapist rolled into one, and you are close to understanding what is expected of a contact tracer in the age of COVID-19.” With the US estimated to need 100,000 to 300,000 contact tracers in the coming months, Schlossberg looks at why health information professionals make for capable contact tracers and tells the story of a health information professional, Laurie Peters, RHIA, CCS, CHPS, working as a contact tracer with Native American populations in North Dakota. Peters said the questions she asks a person who test positive include, “Do you have any symptoms? If so, when did they start? Are you self-isolating? Have you traveled anywhere?

Who have you been in contact with today and yesterday and the day before that and the day before that—at work, at home, in public?”

Schlossberg highlights the daunting nature of being a contact tracer. It’s an emotional job, as people share intimate details of their lives, and contact tracers are tasked with making sure the people they’re in touch with are able to persevere through self-isolation. While it may be challenging for health information professionals accustomed to working with data to find themselves engaging with people on such an interpersonal level, AHIMA CEO Wylecia Wiggs Harris, PhD, CAE, said she thinks they make for excellent contact tracers. “With their background in data management, it only makes sense that health information professionals are serving their communities as contact tracers,” said Harris. “I’m proud of how they have stepped up during this pandemic. Health information professionals are able to help ensure data is collected, structured, applied, and safeguarded properly.”



AHIMA is a global nonprofit association of health information (HI) professionals. AHIMA represents professionals who work with health data for more than one billion patient visits each year. AHIMA’s mission of empowering people to impact health drives our members and credentialed HI professionals to ensure that health information is accurate, complete, and available to patients and providers. Our leaders work at the intersection of healthcare, technology, and business, and are found in data integrity and information privacy job functions worldwide.

Looking to interview an AHIMA expert about this topic?

Contact Mike Bittner

The Disease Detectives

As contact tracers hunt COVID-19, they navigate the complexities of privacy, patients, and public health information ‖ If you have tested positive for COVID-19—or have been in close contact with someone who has...

Read full article at Journal of AHIMA

Related Content

July 7, 2020

Think Ahead for Telehealth Security and COVID-19

HIM professionals need to think not just about what is necessary to enable clinicians to communicate and exchange information in the moment but also about the impact that relaxed standards…

Read full article at Journal of AHIMA

July 7, 2020

Health Information Management Best Practices for Quality Health Data During the COVID-19 Global Pandemic

The emergence of the deadly COVID-19 virus, resulting in the current worldwide pandemic requires effective information management and accurate data reporting to enable the healthcare community’s efforts to learn as much as possible about this specific strain of coronavirus and halt the pandemic. 

Read full article at Journal of AHIMA

Cookie Notice

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.
Back to top