Skip to main content
woman confidently leading group

How to Solve Problems the Google and Apple Way

By Sarah Sheber


You don’t have to wait for the opening general session on Sunday, October 9 at 4:30 p.m., to kick off your AHIMA22 experience. Spend the afternoon in a pre-conference workshop and jumpstart your week of growth and insights.

The workshop “Design Thinking for Innovation in Healthcare,” beginning at 1 p.m., introduces the design thinking process, a five-part problem-solving approach that you can apply in both your organization and your daily life.

Design thinking begins with putting aside our own perspectives and looking at the world as the end-user sees it. Household names such as Apple, Google, and Samsung have adopted the design thinking approach, and top universities including Harvard, Stanford, and Johns Hopkins teach the methodology.

“Healthcare requires continuous innovation to meet the needs of patients and providers,” says Mary Ann Sullivan, MA, CCMP, senior director, professional development and education operations and innovation at AHIMA. But important stakeholders are not always considered when new interventions or processes are designed. That can lead to products and services that do little more than gather dust, while the underlying issues remain unaddressed.

“Design thinking,” Sullivan says, “can be used to improve clinician-patient workflows, healthcare spaces, customer service, and community programs.”

Creative and effective solutions to complex problems in your workplace, volunteer settings, or community are within reach. Danielle Piccinini Black, MPH, MBA, an instructor in design thinking from Johns Hopkins University who also uses the approach in addressing emerging public health and business needs internationally, will lead this hands-on learning experience.

woman in orange

The Details

The “Design Thinking for Innovation in Healthcare” workshop takes place Sunday, October 9, 1–4 p.m. ET, at AHIMA22 Global Conference in Columbus, OH. To attend, add this workshop to your cart when you register for the conference. Three CEUs are available for workshop participants.

If you have already registered for AHIMA22 and would like to add this workshop, follow these instructions:

  1. Click here to be directed to your original registration record.
  2. Select “Add Sessions & Events” and select the workshop.
  3. The site will then route you to the checkout cart, where you will be able to add the workshop to your registration record.

Learn More about AHIMA22

Connect, Learn, and Grow at AHIMA22

Connect with fellow passionate health information professionals at the global conference that brings together the industry's leading voices for an unforgettable experience. From the latest on healthcare hot topics to inspiring keynotes, we have so much in store for you!

Browse the AHIMA22 Agenda

Our full schedule is now available to browse on the AHIMA22 Global Conference website. Get a preview of the sessions, networking opportunities, reception events, and more. Check back frequently for important updates and exciting additions.

Register and Book Your Hotel Today

AHIMA has secured discounted room rates at hotels near the Greater Columbus Convention Center and encourages participants to book within the AHIMA room block during the registration process for the best selection and rates.

Back to top