Seth J. Katz, MPH, RHIA, FAHIMA
Seth J. Katz, MPH, RHIA, FAHIMA, is vice president of HIM and revenue cycle at Truman Medical Centers. From the beginning, he has built a vigorous career, determined to drive community improvement and continually identify better, more exciting ways to meet needs, while redefining what is possible and setting higher standards every step of the way. He is a relentless self-starter, never pigeonholed or satisfied with the status quo, and always looking for ways to increase his contribution. Katz says that some might even call him a Healthcare Futurist. He stays active in the professional community and philanthropy, serving often as a speaker at industry conferences and sitting on various philanthropic boards.
Position Statement Question
AHIMA’s mission is empowering people to impact health. What distinctive expertise and experience do you have to contribute to AHIMA’s mission?
One thing that AHIMA lacked was the ability to tie back what we do, to the people it affected. We had no problem discussing the “what” and “how” of HIM roles and duties, but we never discussed the important aspects, the “why” HIM matters. This was evident in that we lacked a clear elevator speech, instead going on and on about coding or data quality or medical record requirements. Now we highlight in our mission statement that behind each record coded, chart scanned, document released or regulation followed, is a person, and that our goal is to provide everyone with timely, accurate information so they can drive their own healthcare experience.
This is something I believe in and have fought for throughout my career. For example, I advocated back in 2015 that my organization join the Open Notes initiative, pushing our medical staff out of their comfort zone because it was the right thing to do, regardless that there was no legal or regulatory requirement to do so. That led Truman Medical Centers to being one of the first, and based on recent conversations with Open Notes, still one of the only Cerner shops to do so (though that may change with the Information Blocking rule). I pushed back against those that said that patients will not understand their health information or that “we” (e.g., healthcare providers) know what information a person should have access to and on what timeline.
Similarly, due to my dedication in this area, I was promoted and tasked with creating an Innovation Hub at my organization, the goal of which was to find new and innovative ways to connect with our patients. I led the efforts to roll out telehealth and remote patient monitoring (this was about a year before COVID-19 hit) and directed our process to leverage an API to start connecting our patient portal to third party apps. All in all, I have been on the front lines of this fight to give people the tools they need and it’s something I carry with me in all my interactions.
Hear from Seth J. Katz