Volunteer Leadership Competencies Self Assessment


This tool outlines the core competencies needed for AHIMA volunteer leadership positions and specifies additional competencies for leadership roles. It is a useful tool for professional development and when considering your qualifications for leadership positions and for tracking your professional development.


Self-assess your competency by rating your experience according to the following scale. Examples of experience may include executive/governance level experience, such as CSA or other non- profit, for-profit, or work setting, or personal experience.

  • Little/No Experience (1): I have little or no experience in this area. I would like to learn and improve.
  • Basic (2): I have basic skills in this area, but no professional experience. I would like to improve.
  • Intermediate (3): I am at an intermediate level in this area. I am somewhat confident in my ability, although my opportunities and experience are limited.
  • Expert (4): I have advanced knowledge and expertise in this area and significant direct experience. Others recognize me for my expertise.
Core Competencies for All Volunteers
  • Adheres and Advocates for the AHIMA code of ethics, and any other appropriate codes of conduct, values honesty, integrity and transparency.
  • Demonstrates Commitment to the mission, vision, values and strategy of AHIMA.
  • Acts as a Team Player/Collaborator, works well on teams, fosters trust among group members, and adjusts behavior in order to establish relationships with teams. Motivates and desires to improve the quality of service.
  • Respects Diversity and Fosters Inclusion of all races, cultures, disabilities, ages, and genders equitably, with respect and sensitivity. Ensures all voices are listened to and respected.
  • Presents a Positive Professional Image, reflects the profession as a confident, proficient, skilled, qualified expert, and qualified authority in HIM.

Competency Level Score
Example of Competency-related Experience or Plan
1. Visionary Leadership and Strategic Planning
Formulates mission, vision and values, and sets direction
Develops strategy for mission
Encourages risk-taking and non-traditional ideas
Assesses short-term needs to achieve long-term goals
Prioritizes initiatives based on strategy
Leads change by focusing on internal and external impacts and competition
Exhibits an entrepreneurial spirit to inspire others
Leads with integrity
2. Business and Resource Management, Expertise and Acumen
Is vigilant about financial and fiduciary responsibility
Identifies budgetary impact and resource opportunities
Develops and articulates a value proposition
Utilizes the skills of all team members when making decisions
Directs and evaluates performance and quality improvement
3. Critical Thinking, Analysis and Problem Solving
Thinks in a big-picture manner
Thinks analytically
Advises towards results-oriented and effective decision-making
Solves problems with effective solutions
Deliberates through multiple perspectives and alternatives
4. Organizational Innovation and Transformation
Understands the complexities of organizations
Inspires creativity
Acts as a change agent and utilizes change management best practices
5. Team Leadership
Creates a climate that empowers others
Inspires the group
Advances inclusion and full group participation
Builds consensus
Connects the team with the overall vision and strategy
Stimulates ownership and accountability of team members
Gains trust and respect
6. Development of Others
Advocates continuous learning
Motivates individuals
Mentors and coaches people to excel
Influences others to commit to mission, vision, values and direction
Guides with self-assessment and improvement
7. Negotiation Skills
Influences others
Acts in a collaborative manner
Acts in a direct and diplomatic manner
Leads conflict resolution and settles differences
Exhibits strong facilitation skills
Builds alliances and links to key stakeholders
8. Interactive Communication, Presentation & Technology Skills
Articulates effectively
Listens actively and confirms that a message is heard
Commands and engages an audience
Adopts current uses of technology and social media
Utilizes multiple and appropriate communication modes
9. HIM Practice
Understands the HIM profession, healthcare, privacy and informatics
Understands the HIM practice and the environment in which HIM professionals function
Has a commitment to lifelong learning and improvement