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Recovery Audit Contractors (RAC)
The RAC Program’s purpose is to reduce improper Medicare payments and implement actions to prevent future improper payments. Section 306 of the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA) required CMS to complete a three-year demonstration program to determine whether RAC use is a cost-effective means of identifying and correcting Medicare overpayments and underpayments in the Medicare Fee-For-Service Program.
In March 2005, this demonstration program started in California, Florida, and New York—the largest states in terms of Medicare utilization. In 2007, the demonstration program was expanded to Massachusetts, South Carolina, and Arizona.
In March 2008, the RAC demonstration program ended with more than $1.03 billion recovered from improper payments. Approximately 96 percent of the improper payments were overpayments collected from providers and the remaining four percent were underpayments paid to providers. The majority of the overpayments (85 percent) were collected from inpatient hospital providers; 6 percent were collected from Inpatient Rehabilitation Facilities (IRFs); and 4 percent were collected from outpatient hospital providers.
The permanent RAC program requires the Secretary of HHS to expand the program to all 50 states no later than 2010. Read more about RAC on the CMS Web site.
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AHIMA Toolkit
The Recovery Audit Contractor (RAC) Toolkit was developed to provide guidance on preparing for and ensuring compliance with the Recovery Audit Contractor (RAC) Program, including identifying an internal support team, developing policies and procedures, establishing an educational program, and following through with the responses to the RAC.
Audio Seminars and Webinars
- RAC Current Events
- RACs: Walking through the Appeal Process
- Coding Quality and RAC Reviews: Developing a Proactive Process
- Auditing Your RAC Results: What It Means for Your Organization
- How CDI Programs Result in Quality Coded Data
View all audio seminars and webinars
External RAC Resources
- CGI Contractor
Web site provides information for region B, including contact
information, medical record submission instructions, and a listing of
approved issues.
- Connolly Healthcare Contractor Web site provides information for region C, including contact information, medical record submission instructions, and a listing of approved issues.
- Diversified Collection Services (DCS) Healthcare Contractor Web site provides information for region A, including contact information, medical record submission instructions, and a listing of approved issues.
- Health Data Insights Contractor Web site provides information for region D, including contact information, medical record submission instructions, and a listing of approved issues.
- Medicare RAC Program: Update to the Evaluation of the Three-Year Demonstration. CMS
- Statement of Work for the Recovery Audit Contractor Program. CMS
- Recovery Audit Contractor (RAC) Program Overview. American Hospital Association
- Implementation of Recovery Auditing at the Centers for Medicare and Medicaid Services. US Government, CMS
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