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Course Outline
Day One
I. Why Leaders Are Needed to Transform HIM
- Paradigm shift — EHRs necessitate transformation to e-HIM®
- Relationship between leadership and change
- Loss and rebirth: the nature and challenge of transition
- Developing a personal leadership plan
II. Systems-based Leadership: A Framework for Developing HIM Leaders
- Systems-based Leadership™: a theory of human behavior based on the science of natural systems
- Emotional process in the workplace — the reciprocal nature of human behavior
- How acute and chronic anxiety impact functioning
- Defining self — the key to Systems-based Leadership™
- Systems thinking — understanding system dynamics by observing triangles
- Functional position and hierarchy
- The transition to EHR and e-HIM requires an understanding of reciprocal leadership and skillful collaboration
III. Strategies for Meeting Leadership Needs
- EHR change projects in the three leadership categories
- Identify ways to address the obstacles based on a systems thinking perspective
Day Two
IV. Integrating CARE’s Change Management Process with Systems-based Leadership™
- Creating urgency that energizes and galvanizes
- Selecting team members for knowledge and leadership capacity
- Strategic conversations and crafting a vision
- Characteristics of communications from project teams that successfully balance adaptiveness and flexibility with focus and discipline.
- Strategies for removing technical, procedural, and emotional barriers to change
- Resisting sabotage and maintaining momentum
V. Strategies for Meeting Change Project Needs
VI. Introduction to Leadership Coaching and Creating a Leadership Development Plan for Self
- “CARE Systems-based Leadership and Change Management™ Self-
assessment Questionnaire”
VII. Individual coaching sessions at two- to three-week intervals
- You will schedule three 30-minute telephone meetings with your assigned leadership coach. The coaching sessions will provide the opportunity to process experiences applying principles of Systems-based Leadership and Change Management™ to achieve your leadership goals in your own work environment.
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