Advanced Workflow

Are you currently in the middle of an EHR implementation or preparing for a project that will bring major changes to your organizational culture, department and staff? It doesn't matter if you're just getting started or are halfway through the project, workflow challenges will affect your ability to be successful. Join AHIMA for this advanced two-day seminar on the necessities of workflow definition, management, and facilitation. This engaging seminar is interactive and involves active role playing, scenario analysis, and other challenging tasks, so you can apply what you’ve learned. Join us and learn to navigate workflow challenges!

Continuing Education Units Available: 14
Learning Category:  eHIM and Electronic Health Records

December 1, 2009
7:30–8 a.m.	Registration and Continental Breakfast
8–8:30 a.m.	Welcome and Introductions Lou Ann Wiedemann, MS, RHIA, CPEHR About 80 percent of all Information Technology Systems fail either because the system does not meet the needs of the organization, or the implementation process was not well planned. Don’t let this happen to your project. Proper workflow analysis (business process reengineering) could save your project as well as organizational time and money.
8:30–9:45 a.m.	Workflow Recap: What You Should Already Know Lou Ann Wiedemann, MS, RHIA, CPEHR   This session will shape and provide the framework for the rest of the meeting.  Participants will review the principles of workflow such as process frame, current state, future state, and so forth. In addition, the group will walk through a completed process frame and build upon the fundamental knowledge of ARRA and its impact on workflow.
9:45–10 a.m.	Break
9:45–11:15 a.m.	Case Study: Breakdown and Analysis Breakout Session Kay Davis                                                 Participants will break down and analyze a workflow case study. Groups will enjoy the benefits of networking with their peers to identify issues and concerns with different case scenarios and provide feedback on ways to improve the scenario.
11:15–12:30 p.m.	Project Management Angela Dinh, MHA, RHIA   This session will highlight the principles of project management.  Understanding and facilitating projects contribute to the overall success of any implementation efforts. Setbacks and delays can cost organizations staff time and organizational resources. Participants will come away with sound techniques to ensure their projects finish on time.
12:30–1:15 p.m.	Lunch
1:15–2:15 p.m.	Facilitation Principles Jeffrey Miller, MBA, RHIA   Most healthcare professionals are not trained facilitator,s and yet facilitation is a key portion of the workflow process. Effective facilitating techniques assure participants that they can handle even the most difficult of situations. This session will Identify key facilitation principles such as keeping the group on track, handling negative interactions, starting on time,  status updates, and making changes as needed .
2:15–2:45 p.m.	Brain Workouts Angela Dinh, MHA, RHIA   Before any group gets started on an implementation plan, a quick brain workout is in beneficial. Why waste time sitting with a group of people who don't provide the feedback and input needed for a successful project?  This quick brain workout session will provide participants with quick, simple activities that help to generate positive and valuable brain power.
2:45–3 p.m.	Break
3–4 p.m.	Facilitation Role Play and Analysis   To end the day, participants will work through an intensive roleplaying session that will further build upon their skills in workflow analysis, project management, and facilitation.
4–4:30 p.m.	Review and Wrap-Up Questions/Answers Lou Ann Wiedemann, MS, RHIA, CPEHR
December 2, 2009
7:30–8 a.m.	Continental Breakfast
8–8:30 a.m.	Day 1 Recap and Day 2 Agenda Lou Ann Wiedemann, MS, RHIA, CPEHR
8:30–10 a.m.	Use Case Development Kay Davis   Every successful implementation relies heavily on the communication between the end user and the program developers. Learn how to communicate system needs to program developers in a simple format that will benefit each end user and result in the right system for your organization.
10–10:15 a.m.	Break
10:15–11:45 p.m.	Tools and Techniques Jeffrey Miller, MBA, RHIA                                                 Workflow analysis requires the use of tools and techniques that may be foreign to some. Learn the tools and techniques utilized frequently in workflow redesign, such as top-down methodology, swim lane diagrams, Microsoft Visio diagrams, and the like. Identify the pros and cons of each technique or tool and determine which works best for you and your organization.
11:45–12:30 p.m.	Lunch
12:30–2 p.m.	Change Management Lou Ann Wiedemann, MS, RHIA, CPEHR   Change management incorporates many different aspects into workflow analysis. As systems are implemented skill sets, environment, work culture, technology, and policies and procedures will change to reflect new processes. Managing these changes and its impact on staff can be challenging and overwhelming. Participants will learn to incorporate the concepts of change management into the redesign process to minimize resistance and ensure optimal success.
2–2:15 p.m.	Break
2:15–2:45 p.m.	Brain Workouts Angela Dinh, MHA, RHIA Before any group gets started on an implementation plan, a quick brain workout is in beneficial. Why waste time sitting with a group of people who don't provide the feedback and input needed for a successful project?  This quick brain workout session will provide participants with quick, simple activities that help to generate positive and valuable brain power.
2:45–4:15 p.m.	Advanced Case Scenarios: Breakdown, Process, and Analysis   Everyone has had an implementation that failed. Throughout this session, participants will work through real life advanced implementation case scenarios that did not go according to plan. Participants will further analyze these failed cases and explore how they could have been saved. Network with your audience of peers to identify where the project went wrong and how to keep that situation from happening in your organization.
4:15–4:30 p.m.	Closing and Q&A Lou Ann Wiedemann, MS, RHIA, CPEHR

December 1-2, 2009

Advanced Workflow

AHIMA Office
233 N. Michigan Ave.
21st Floor
Chicago, IL 60601-5809
Phone: (800) 335-5535

Please note that this is suggested Hotel Information

A block of rooms has NOT been reserved for this meeting.

Swissotel
323 E. Wacker Drive
Chicago, IL 60601
Tel: (312) 565-0565

Rates

January 1 - March 31, 2009

Classic: $179.00

Lakeview: $239.00

April 1-December 31, 2009

Classic: $239.00

Lakeview:  $299.00

The Swissotel is located one block from the AHIMA office.  For hotel reservations, please contact the Swissotel directly at 888-73-SWISS (737-9477) or via the web at www.Swissotel.com and ask for the AHIMA preferred rate.

 

Avenue Hotel

160 E. Huron Street

Chicago, IL 60611

312-787-2900

Rates

April 1 - December 31, 2009

Deluxe: $179.00

Studio Suite:  $229.00

Executive Suite: $279.00

The Avenue Hotel is located approximately 8 blocks from the AHIMA office.  For hotel reservations, please contact the Avenue directly at 877-283-5110 and ask for the AHIMA preferred rate.

Ground Transportation

Shuttle: O'Hare or Midway Airport $25 round trip

Taxi:  O'Hare or Midway Airport $35 each way

Chicago Transit Authority (CTA): Cost $2.25 each way
O'Hare Airport - Blue Line
Midway Airport - Orange Line

Air Transportation

Association Travel Concepts (ATC) is the official travel agency for AHIMA.  ATC is a full service travel agency that provides personalized service, advance seat assignments, special meal requests, frequent flier program updates, electronic ticketing, e-mail access for convenient booking of your tickets, and more.  ATC is available for reservations from 9:00 am until 7:30 pm Eastern Time, Monday through Friday. Some restrictions may apply. Service fees apply.

ATC offers these cost saving options:

• Up to 15 percent off applicable classes of service for tickets purchased more than 30 days prior to the meeting. Restrictions apply and not all classes of service apply for the 15 percent discount. (United) 5 percent off applicable classes of service for tickets purchased prior to the meeting. (American Airlines).
• ATC will also search for the lowest available fare on ANY airline.

ATC Online Travel Center – Association Member Benefits 

You get direct access to ATC online booking tools and live agents for discounted meeting travel. Simply log on to www.atcmeetings.com/ahima and click on “Meetings to Air - Meetings and Leisure (TravelASP).” When you register using the online booking tool please enter AHIMA in the Company or Organization or Association field. ATC is proud to offer AHIMA attendees complete access to Member Benefits Travel deals. Our new Travel Center is your one stop online destination for all of your meeting and leisure travel needs.

Contact ATC via:

 - Web: www.atcmeetings.com/ahima

 - Email: reservations@atcmeetings.com

 - Phone: (800) 458-9383

Rental Car

Save 10-15% of rental cars from Enterpise and Avis.  Contact ATC for more information and to reserve your car today!

You may also call your own agency or the vendors directly and refer to the following I.D. numbers:

Enterprise	32H7476	(800) 593-0505
Avis	J952801	(800) 331-1600

Registration Fees

NEW! EXTENDED EARLY-BIRD DATE
Early Bird Pricing (through November 2 27)
Price:	$495
AHIMA Member Price:	$395
Regular Pricing (after November 2 27)
Price:	$570
AHIMA Member Price:	$470

 Contact Customer Relations at 1-800-335-5535 for more information.

Four Ways to Register

• Online Registration (credit card only) - CLOSED.  Onsite registration is available.  Please be sure to bring a govenment issued ID and present to the security guard at the meeting location.   Let the guard know that you are there to register for a meeting with AHIMA on the 21st Floor.  Should you have any additional questions, please contact Nikia Robinson at 312-233-1108.
• Mail registration form and payment to:
  AHIMA
  Dept. 77-6331
  Chicago, IL 60678-6331
• Fax registration form to (312) 233-1500 (credit card and purchase order payments only)
• Phone (800) 335-5535 (credit card payment only).

Cancellation Policy

If you must cancel your meeting registration, you may either provide a substitute, or cancel your registration. In either case, please notify AHIMA in writing as soon as possible. A $75 processing fee is assessed on all cancellations received two weeks prior to the appropriate meeting date. After that date, the full registration fee will be forfeited unless your registration is cancelled due to an emergency. In an emergency, please notify AHIMA’s registrar of your cancellation via fax, including an explanation for your cancellation. All refunds will be processed within 30 days after receipt.

AHIMA reserves the right to cancel or reschedule a conference due to unanticipated circumstances. In the event of cancellation, registrants will be contacted and the full registration fee will be refunded. AHIMA and ATC are not responsible for any travel arrangement cancellation charges incurred by event cancellations.

 

AHIMA members receive discounted pricing for meetings.

Chicago in December Is a Winter Wonderland

Check out these and other special events which make the holidays in Chicago extra-special!

Christkindl Market
November 26 to December 24. 
Free!
 
Chicago Tree lighting Ceremony
November 25
Free!

McDonald's Thanksgiving Day Parade
November 26
Free!
 
Other Exciting December Events!