Policies

Recording Prohibited

Video or audio recording of any portion of this event is strictly prohibited.

Webinar Cancellation Policy

To receive a refund, notice is required at least five days prior to the program. With proper notice, fees are refunded minus a $40 service fee. No refunds are given for cancellations received with less than five days notice. AHIMA reserves the right to cancel or reschedule a webinar due to unforeseen circumstances. Please note: All Web Replay, CD, and MP3 (MP3s available with select programs) sales are nonrefundable.

Live Event Cancellation Policy

REFUNDS

AHIMA provides full refunds, less a processing fee of $125, for registration cancellations made up until 61 days prior to the date of the first day of the program. A partial refund of 75 percent is provided for registration cancellations made between 60 and 46 days prior to the date of the first day of the program. NO REFUNDS are provided within 45 days of the date of the first day of the program. All refunds are processed within 30 days of receipt.

SUBSTITUTIONS

Substitutions (that is, assigning a paid registration to another individual) must be requested at least 31 days prior to the date of the first day of the program. A processing fee of $75 will be invoiced at that time.  Substitutions are not accepted within 30 days of the program date and no refund will be given.

RESCHEDULING

Rescheduling (that is, postponing the use of a paid registration to a future instance of the same program) is subject to availability and limited to future instances of the same program currently advertised on ahima.org and occurring within six months of the original program date and within the same year. Requests received at least 46 days prior to the first day of the program will be considered.  Approved changes will be assessed a processing fee of $125. Rescheduling is not permitted within 45 days of the program date; no refund will be provided.  Registration must be utilized during the same year of purchase.   

SUBMITTING REQUESTS FOR REFUNDS, SUBSTITUTIONS AND RESCHEDULING

AHIMA reserves the right to modify, cancel or reschedule any event or meeting due to unforeseen circumstances. Registered attendees will be notified of cancellation in advance of program with options of one of the following: (1) re-register for any rescheduled program if available or (2) receive full refund of monies paid for the cancelled program. Cancelled Program Refunds: Refunds for registration fees paid for cancelled programs with no rescheduled options will be paid in full and automatically sent to attendees with 30 days of notification. Rescheduled Program Refunds – Registrants for rescheduled programs will receive notification instructing registrants about either re-registering for the rescheduled program or obtaining full refund. AHIMA assumes no responsibility for personal expenses. Requests for refunds, substitutions, and rescheduling must be submitted in writing to the Meeting Registrar by fax to (312)233-1500. All requests should include the name and date of the program. For substitutions, please include both the original registrant and the substitute registrant’s: name, mailing address, phone number, e-mail address, and order reference number. Notification of approval will be made within seven days of receipt of the request.

PAYMENT IN FULL BEFORE REACHING ON-SITE

AHIMA is committed to supporting our customer’s ability to pay using purchase orders. However, all programs must be paid in full prior to the first day of the program. Individuals using purchase orders where payment has not processed by the first day of the program will need to provide a valid credit card to AHIMA as confirmation of payment and agree that this card will be held up to 10 business days after the last day of the program. At that time, if payment has not been made in full to AHIMA, AHIMA may process payment using the credit card.

Things To Do

In Indianapolis, discover surprises at every turn...

Indy always has something that surprises. Each year as fall arrives, visitors enjoy an array of festivals, beautiful fall colors, professional sports, the opening of the performing arts season, and educational programs that inspire.

As you land in Indianapolis, the first thing you'll notice is the airport. The first new international airport in America designed and built after 9/11, Indianapolis International Airport has been named the best airport in North America in 2015, 2014, 2013, 2012, and 2010 by Airports Council International, best airport in America from Conde Nast Traveler, and has been rated #1 (on everything from security to baggage claim) by travelers in a J.D. Power & Associates poll.

Whether you are on a bus tour experiencing group travel in Indy or are taking a 15-minute cab ride from the airport, the second notable sight you'll encounter is your downtown hotel. From the stunning blue glass of the JW Marriott Indianapolis to the art you’ll encounter at the Conrad Indianapolis and The Alexander, Indy has a wide variety of hotel options for every style and price point.

To make navigating the city easy there are twelve hotels conveniently linked by skywalk to Lucas Oil Stadium, the Indiana Convention Center, and Circle Centre mall. Step outside and discover an easy walk to White River State Park with 250-acres of greenspace, the scenic Central Canal, and a collection of Indy’s top attractions. Meet orangutans at the Indianapolis Zoo, journey westward at the Eiteljorg Museum of American Indians & Western Art, or see a show under the stars at the Farm Bureau Insurance Lawn at White River State Park.

Urban explorers can also stroll to a collection of monuments and memorials rivaled only by Washington DC. Be sure to get a photo at Monument Circle, the physical and spiritual heart of the city. Eager for a cultural encounter? Take a short drive to the Indianapolis Museum of Art, where the lush grounds are the perfect compliment to the expansive galleries. If you have kids, a trip to Indy isn’t complete without a visit to The Children’s Museum of Indianapolis, the largest children’s museum in the world.

Want to experience Indy like a local? Hop on a Pacers Bikeshare bike and ride the Indianapolis Cultural Trail to Mass Ave, a progressive neighborhood also known as the Theater District, or Fountain Square, with its retro vibe and live music venues. Eat and drink your way through nearby Fletcher Place where standout restaurants Milktooth and Bluebeard are drawing national attention to Indy’s food scene.

Speaking of food, you’ll want to clear your sinuses with the world famous and ultra-spicy shrimp cocktail at St. Elmo Steak House, recognized as an ‘American Classic’ by the James Beard Foundation. Or, treat yourself to a towering Reuben at Shapiro’s, which USA Today called one of America’s greatest delis.

Our many stages support thriving local music and theater scenes, while welcoming touring shows of all kinds. And in a city that built its reputation on sports both amateur and professional, you'll almost always find some sort of competition going on. As host of the world's largest single-day sporting event (the Indianapolis 500)—and as the host of Super Bowl XLVI in 2012—we know how to show guests a good time.

Enjoy your visit and remember, if you ever need help, just find a local. Hoosier Hospitality is what we're known for and the citizens of Indianapolis are always eager to share the best of our city with you.

For more information on things to do visit: https://www.visitindy.com/