AHIMA's online Education Web site is a "virtual" campus, which means there are no actual buildings or classrooms. All the programs and courses we offer online are self-paced. That means that all the readings and tests are available to the students for as long as they are enrolled, that students need very little interaction with instructors, and everyone can complete their work independently.
Our distance education courses offer the following benefits to members and nonmembers alike:
Many people, for many reasons, choose to study at home through independent, Internet-based programs. Most find that independent study is a flexible method of acquiring job knowledge and skills at their own pace, often while maintaining full-time jobs. Independent, Internet-based study may be a viable option for you if:
It takes self-discipline and commitment to study at home. In deciding if independent, Internet-based study is right for you, consider your ability to:
Prior to starting a course or assessment on the AHIMA Online Education Campus, you must first submit your registration online. We accept major credit cards, checks, and company purchase orders.
After course registration in the AHIMA Store, print out two copies of the receipt/invoice – keep one for your records and send a copy of the invoice with your check:
Mail check payments with invoice to:
AHIMA Distance Education
Chicago, IL 60678-6331
Mail purchase orders with invoice to:
AHIMA Distance Education
233 N Michigan Avenue, 21st Floor
Chicago, IL 60601-5800
Register online, selecting"Purchase Order" as your payment method. You will receive an on-screen receipt/invoice that you can print and a copy of the same information via e-mail.
If your company wants to pay for more than one individual at a time, each individual needs to register online separately – then the company should include copies of all student pending invoices, with payment.
NOTE: If you've chosen Check or Purchase Order and decide not to register after all–just don't send payment; there's no need to "cancel" your order.
If you previously registered and would like to update your AHIMA profile, click here to change your name, e-mail address, mailing addresses, and phone number(s). At the same time, call Customer Relations at (800) 335-5535 to notify us that you are making these changes; student records are maintained separately from AHIMA registration information.
View the Policies page for AHIMA's policy on cancellations and refunds.
After registering, you'll receive an e-mail confirmation. We recommend strongly that you keep a copy of this e-mail for your records. This e-mail contains a link to specific instructions on how to get started with your course or courses.
Each course is made available to you depending on enrollment schedule and payment:
Yes, with some exceptions. Your ID and Password may be different for an "off-campus" site — some courses are hosted by universities that we partner with. Refer to the e-mail you receive after your registration is complete, for details. If you've just started a new course, it may take a few days to get your password for an "off-campus" site.
For most courses, a certificate of completion is automatically presented after the student successfully completes the final exam. Coding Basics and Cancer Registry Management students receive their certificate of completion only after successfully completing all courses in the program.
You can find information about the number of CEUs awarded for a particular course in its detailed description in the AHIMA Store.
Most individuals taking AHIMA's Anatomy and Physiology or Coding Basics courses—which have been approved by the American Council on Education (ACE) for a specific number of college credits—usually don't report CEUs. However, if a professional credentialed by AHIMA takes one of these courses, six (6)CEUs can be reported for each college credit assigned to that course by ACE.
No CEUs are awarded for exam preparation courses.
Completion times of self-paced courses will vary widely based on many factors, including reading speed, comprehension level, environmental distractions, etc. All courses must be completed within the time frame provided for course access. More information is available on completion estimates for each course in that course's detailed description in the AHIMA Store.
If you are taking Anatomy and Physiology, Coding Basics or Cancer Registry Management courses, the graded tests and the Final Exam may be taken only once. If your points scored for all graded tests in that class do not total 70% of points possible (equivalent to a C or better), you will have to pay to retake the course again and start once more at the beginning.
Most of the courses that provide continuing education opportunities to HIM professionals are designed to allow students to take the final assessment at least twice.
If you can login but can't see your courses, the problem may be that your home page is set to a proprietary page like MSN or another page that uses frames. Pages like MSN and Hotmail are displayed in frames within your browser and this conflicts with our course software. To correct the problem, create a bookmark to your current homepage so you can access it when you need to (it will no longer be the first screen you see). Then go to Internet Options and set your Home Page default to something neutral (like www.google.com/ or www.ahima.org) or select the option BLANK.
For further assistance please submit a customer support request. Several people check the messages we receive from the form each day, but only one person can access a question left in voicemail. The Course Support Form helps you to submit all the information needed to answer your question. If you send an e-mail instead of using the form, you may leave out information we need in order to help you.
Click here to request a login reminder. You will be able to retrieve your AHIMA Profile password through this link. However, if you have recently changed this AHIMA password, please note that your student password does not change unless you contact Distance Education directly. In this case, if you cannot remember the password associated with your Student Profile, please submit a customer support request.
You can change the information tha AHIMA keeps for registration and membership through your profile in MyAHIMA. However, your Distance Education Student Profile is not synchronized with your AHIMA Profile, so when you change information through AHIMA it is NOT changed in your Student Profile (and vice-versa). For example, if you changed the password associated with your AHIMA Profile, it would not change the password you use to login to your courses. And if you change your e-mail address while registering for a course in the AHIMA Store, the e-mail address would not change in your Student Profile.
When updating information, we recommend that you update your profile by logging into MyAHIMA, and then submit a customer support request to tell us what changes you made.
By registering for a course or program, a student agrees to all parts of the AHIMA Distance Education Enrollment Agreement. Please click here and view this agreement. We recommend printing a copy for your records.
NOTE: For Alabama State University (ASU) and Tougaloo College courses, these policies DO NOT APPLY. AHIMA acts as registrar for these courses, but student support is managed by ASU and Tougaloo. ASU/Tougaloo do not grant course refunds or extensions for those courses.)
You should maintain a regular study schedule to ensure you complete courses within the enrollment period. Extensions will be considered only for students with extraordinary and unforeseen circumstances, such as bereavement or medical emergency. All requests for extensions must be in writing, sent either by mail or e-mail.
Click here to access the refund policy for textbooks purchased through AHIMA. If you purchase textbooks through another company, you must contact that company for their particular refund policies.
You may request withdrawal from a course/program prior to or during your enrollment and a refund will be granted according to the refund policy schedule below. We will send notification via e-mail that we have received your request. Cancellation is effective the date AHIMA receives the written request.
Enrollments cannot be transferred from one student to another.
Any refund due is based on the following refund policy schedule and is made within 30 days of cancellation.
(Please note: For Alabama State University (ASU) and Tougaloo College courses, these policies DO NOT APPLY. AHIMA acts as registrar for these courses, but student support is managed by ASU and Tougaloo. ASU/Tougaloo do not grant course refunds or extensions for those courses.)
Refund Policy Schedule
When Written Cancellation Request Has Been Received by AHIMA
Percentage of Tuition Retained by AHIMA
Within five (5) business days from time of enrollment
*This does not apply if the student has viewed or completed the equivalent of one or more lessons.
After five (5) business days with zero (0) lessons viewed or completed
10 percent, not to exceed $200
When 10 percent of the course lessons have been viewed or completed
When 20 percent of the course lessons have been viewed or completed
When 30 percent of the course lessons have been viewed or completed
When 40 percent of the course lessons have been viewed or completed
When 50 percent of the course lessons have been viewed or completed
When 60 percent of the course lessons have been viewed or completed
Academic honesty and integrity is the responsibility of each AHIMA student. Cheating in an academic program is cause for immediate termination from the program.
Acts of dishonorable conduct include, but are not limited to:
If a student fails a course, he/she may re-enroll in the course following normal registration procedures. If a student fails a single course three times, the student will be terminated from the program.
We accept various forms of payment for our online programs and courses, including major credit cards (Visa, MasterCard, and American Express), checks, and company purchase orders.
Full payment for your selected program or course must be received and verified before access to the online material is allowed. Online payment via credit card is verified immediately. After putting a check or purchase order in the mail, please allow at least 10 BUSINESS days for the payment to be received and processed. (You'll receive notice via e-mail as soon as your access to course material has been granted.)
NOTE: There may be other prerequisites that must be verified before you are given access; see descriptions of individual courses/programs for more detail.
Any check payments returned by your financial institution due to non-sufficient funds (NSF) will result in immediate disenrollment from the registered classes.
Because AHIMA is an association, not a school, we have not been assigned a "school ID number". Therefore, our training programs and courses (including Coding Basics) CANNOT be financed through any federal grant, loan, or veterans benefit programs (including guaranteed student loans offered through local banks).
Many employers provide tuition reimbursement programs through in-service grants, scholarships, and work-study programs. Check with your employer for details concerning financial assistance. Some employers require that a course or program be accredited.
Community or civic groups may also sponsor scholarships, and can be found through local libraries and other organizations.
AHIMA is an association, not a school, and we do not provide job placement services. Extensive information on career planning and certification is offered on the American Health Information Management Association web site at: www.ahima.org/careers and www.ahima.org/certification.
As a student enrolled in AHIMA Continuing Education courses or programs, you are required to complete reading assignments and submit tests online.
If you have a special need or disability and believe it may affect your ability to complete the assignments and exams, or you are concerned about your ability to obtain employment upon completion of the program, contact Distance Education before beginning your course, to discuss your concerns.
Even after registrations have been accepted, AHIMA expressly reserves the right, upon written notice, to modify its prerequisite curriculum requirements, course contents (or sequencing), and application policies or requirements (including administrative fees, specific forms, or procedures).
Click here to view the AHIMA Distance Education Disclaimer.
Click here to view the AHIMA Online Education Certificate Programs Institutional Disclosures Report.
Click here to view the student academic or non-academic complaints policy.
AHIMA Distance Education, part of the association's Continuing Education department, is located at AHIMA's headquarters in Chicago:
AHIMA Distance Education
American Health Information Management Association
233 N. Michigan Ave., 21st Floor
Chicago, IL 60601-5519
Phone: (800) 335-5535
Submit a customer support request.
To access the courses on the AHIMA Online Education Campus, here's what you need:
Internet Explorer 7.0 or higher or Firefox 10.0 or higher. For Mac OS X 10 (or later) users, the recommended browser is Safari or Firefox 10.0 or higher. If you do not have an up-to-date browser installed on your computer, you may click one of the options below to download the free browser software:
If you can login but can't see your courses, the problem may be that your home page is set to a proprietary page like MSN or another page that uses frames. Pages like MSN and Hotmail are displayed in frames within your browser and this conflicts with our course software. To correct the problem, create a bookmark to your current homepage so you can access it when you need to (it will no longer be the first screen you see). Then go to Internet Options and set your Home Page default to something neutral (like http://www.google.com/ or http://campus.ahima.org) or select the option BLANK. America Online (AOL) users should access the Internet through AOL, then use a separate browser to access the Distance Education Web site. To do this, simply minimize (do not close) your AOL software after you connect to the Internet, then open a separate browser.
Some AHIMA Online Education courses require plug-ins you may not have. For example, PDF files can only be opened using a plug-in like Adobe Reader. Download free plug-ins by clicking the images below
If your computer is located behind a company or personal firewall, you might not be able to access portions of the AHIMA Online Education Campus site.
A Firewall may prevent you from registering for a class on our site. If you already have an AHIMA account, your profile information is sent from our server to your computer during the online registration process — this is done so you don't have to retype all of your information. A firewall may block this data from reaching your computer.
Company firewalls sometimes won't let you log in to a secure server — which AHIMA Online Education Campus requires. If your company's firewall blocks cookies, you won't be able to enter the classrooms from your work computer. If your company firewall allows cookies but doesn't allow access to a secure server, you should be able to join the AHIMA Online Education Campus from a computer at home or any other location but still not be able to access the classrooms from work.
Check with your system administrator to find out what is and what is not blocked at your location.
You must set your browser to accept browser cookies in order to access the AHIMA Online Education Campus member areas. For your convenience, we recommend that you turn off the cookie notification feature in your browser.
AHIMA is aware that privacy is an utmost concern for our students. We respect our members' privacy and do not give out any information without an individual's permission.
If the issue continues to occur:
If the issue continues to occur, remove and reinstall your Web browser software, or obtain and install the latest version of your Web browser software. To obtain and install the latest version of Microsoft Internet Explorer or Firefox, see Browser Requirements above.