Scheduling the Exam

Authorization To Test (ATT)

After submitting all required portions of the application and the appropriate fee, Prometric will send you an Authorization To Test (ATT) letter. The ATT will contain your four (4) month eligibility period in which you must schedule and sit for the examination. If you would like to schedule your testing appointment online, please visit http://www.prometric.com. You may also schedule by calling the Prometric toll free number, (800) 853-6769. Be prepared to provide the unique identification number on your ATT. After scheduling an appointment, you will be given a date, time and a confirmation number. Please note this information as an admission ticket will not be mailed to you. Directions to the testing centers are available online at http://www.prometric.com.

Scheduling your Appointment

Individuals are scheduled for examination appointments on a first-come, first-served basis. It is ill advised to delay scheduling appointments. Candidates that do not reserve their seats within their eligibility period will forfeit their testing fee. Appointments may be scheduled a minimum of three days in advance and eligibility extensions are not granted. If you choose to reapply at a later date, you must submit another application and the appropriate fee. You will only be allowed to take the examination for which you were deemed eligible; no changes in examination type may be made at the testing center. Unscheduled candidates (walk-ins) will not be admitted to the testing center.

Testing Centers

Testing centers are located in all states and major metropolitan areas. A complete listing of Testing Centers, including addresses and driving directions, may be found on Prometric ’s Web site www.prometric.com.

Appointment Changes and Refunds

AHIMA’s policies regarding changing an appointment are as follows:

1. Candidates may cancel and reschedule the scheduled examination up to 30 days prior to the scheduled examination date at no charge.
2. Any candidate who reschedules their appointment between 29 days and 2 business days of the exam date will be charged a penalty fee of $30 by Prometric.
Reschedules and Payment can be made using a valid credit card via www.prometric.com or by calling the Prometric Call Center at (800) 813-6779.
3. Candidates may not reschedule the examination within two business days of the examination appointment. Candidates who do not arrive for their
appointment will forfeit the application fee.
4. Candidates who do not schedule a testing appointment within the eligibility period will forfeit the application fee. A new application and the full application fee must be submitted in order to test.
5. Candidates failing to appear for the scheduled appointment or who are more than thirty (30) minutes late will not be allowed to test. A new application and the full application fee must be submitted in order to test.
6. In the event of a personal emergency, consideration to re-schedule the examination without submitting a new application fee may be requested. Candidates must contact AHIMA in writing within 30 days
of the scheduled testing appointment and provide a description of the emergency, as well as any supporting documentation (if applicable or requested). Re-scheduling without an additional fee will be considered on a case-by-case basis.

Send written requests along with supporting documentation to:

Attn: Certification Dept.
AHIMA
233 N. Michigan Ave., 21st Fl.
Chicago, IL 60601-5809
OR
certification@ahima.org