General Certification Inquiries
Please contact us by submitting a customer support request or by calling our Customer Relations Team at (800) 335-5535.
For general inquiries, such as:
- Requesting a candidate guide;
- Acquiring new or replacement certificates
- If candidates do not receive their initial certificate, new certificates are free of charge only when requested within 9 months.
- Once 9 months has passed since the certification date, candidates must pay the $35 fee for the certificate
- Applying for an extension
- Candidates may request one 45 day extension for $75
- Candidates may then request a second and final extension for $150 (valid for 30 additional days)
Mailing Addresses for Applications, Fees, or Transcripts
- For submitting certification exam applications and fees:
Chicago, IL 60678-3081
Attn: Certification Examinations
- For candidates submitting transcripts from CAHIIM-accredited programs (required as part of the RHIT or RHIA certification examination application process):
233 N. Michigan Ave., 21st Fl.
Chicago, IL 60601
Attn: Certification Transcripts
Credential Verification Request-- For Employers and Recruiters Only
To request verification of an individual's certification status, please submit the individual's full name, AHIMA ID number (if possible), on your company's letterhead.
Please include your fax and / or e-mail information specifying which of these you would like to be used to expedite your request.
Verifications are processed within 2-3 business days. Fax this correspondence to 312-233-1500. Attn: Credential Verification, or email your request to (Employers and Recruiters Only) firstname.lastname@example.org. For all other inquires contact ahima.org/customersupport