Department:

Resources Management

The Director, Enterprise Project Management Office serves as the central point for AHIMA project activities, including management of project managers, budgeting, leading project teams, developing and enforcing project management processes, methodology, standards, and project lifecycle management. The Director is responsible for providing the business context and business requirements to deploy projects and programs. In addition, the Director, Enterprise Project Management Office functions to include project/release management for all phases of the development cycle including: Initiation, Business Case, Requirements, Design, Build, Testing, Implementation, and Project Closure. The Director manages large complex projects and is responsible to ensure project completion and to ensure successful delivery. In addition, the Director monitors and reports status of projects to all levels of the business including executive management. This role establishes and maintains working relationships with key stakeholders including technology management, product management, finance, client business management, service delivery, and client relations. The Director also works with others to gain agreement of the future state project management governance and continues to support the existing program management and governance processes.

POSITION RESPONSIBILITIES

• Conceptualize, develop, communicate, and implement effective Project Management processes, methodology, and lifecycle.  Directs all components of Project Management to include management of project managers, leading project teams, developing and enforcing project management processes, methodology, standards, and project lifecycle management.
• The Director is responsible for project management functions to include project/release management for all phases of the development cycle including: Initiation, Business Case, Requirements, Design, Build, Testing, Implementation, and Project Closure.
• Responsible for the performance process of the delivery team members including business unit planning, product management, client business management, relationship management, service delivery and operations, finance, and technology project managers and SMEs.
• Manages large complex projects and is responsible to drive technology projects to deliver on-time and within budget, driving ongoing issue resolution to ensure successful delivery.
• Manage and oversee all technology vendor relationships, working with the VP/Resource Management, CFO, and legal counsel to ensure compliance.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s Degree in IT, Systems, Business Management or related area
• Ten years prior Project Management experience in a similar environment
• Seven years experience as a Project Management professional with extensive experience managing projects through all phases of the system delivery lifecycle.
• Minimum 3+ years Financial Services industry experience (preferably with credit card experience/background).
• Experience with projects in multiple technologies, functions (e.g. web-based development, third party processor development)
• Experience managing geographically distributed and culturally diverse work-groups.
• Knowledge of PDF methodology and tools, with practical application
• Experience and/or lean/six sigma certification
• Excellent in working with MS Excel, MS Project, MS Word, MS Power Point.
• Thorough understanding of the System Development Life Cycle.
• Strong Project Management and analytic skills.
• Ability to work effectively as a member of a team.
• Strong communication skills, both written and oral to all levels of an organization
• Prioritizes multiple tasks effectively. Ability to multi-task in a fast paced environment and handle multiple issues at one time. Highly organized
• Ability to set priorities among competing demands.
• Strong leader and strong service management skills
• Strong problem solving and decision making skills.
• Project Management Certification a plus.
• Ability to develop strong stakeholder relationships
• Budget and vendor management experience
• Experience managing lean operations in a Microsoft environment
• Ability to lead, manage, and motivate teams to work in a collaborative culture
• Ability to quickly understand complex problems and develop effective solutions
• Ability to manage multiple priorities in a complex and agile environment

2 Positions Open

POSITION PURPOSE:

Provide members and other customers of AHIMA with professional practice offerings that cover the depth and breadth of health information management (HIM). The offerings include, but are not limited to, publications, online courses, audio seminars, articles, practice briefs, toolkits and meetings.

POSITION RESPONSIBILITIES

• Manage short- and long-term projects, using the following management skills: Strategic thinking, research, planning, budgeting, facilitation and management of teams, change management, time management, and progress reporting.
• Create, develop and maintain timely offerings for the advancement of the profession and AHIMA members
• Forecast and analyze future roles and skills for HIM professionals
• Develop or assist in the development AHIMA position statements, practice briefs and guidelines for publication.
• Lead, manage and/or facilitate volunteer practice councils, task forces, or work groups using project management, organization, budgeting and facilitation skills.
• Communicating and revising AHIMA offerings in a variety of methods including:  Writing for AHIMA publications or The Journal; Speaking for AHIMA meetings, CSA meetings; Speaking for outside organizations; Provide faculty for AHIMA seminars or other education settings (i.e. online courses); Conduct interviews with the healthcare industry or other news organizations; Provide technical review of external subject matter experts offerings such as articles, power point presentations, online courses or publications; Facilitate AHIMA meetings by identifying speakers and developing final program content
• Respond to a wide range of professional practice inquiries from AHIMA customers and members across the continuum of healthcare settings.
• Provide support for AHIMA's external contracts as needed, i.e. Mapping, and Business to Business

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor's degree in health information management or in a AHIMA certification or credential required, RHIA, RHIT, CHDA, CHPS, CCS, CCS-P, CCA or FAHIMA.
• 5-7 years prior healthcare experience required.
• Detail orientated and ability to organize and prioritize. Able to work as a remote employee and communicate via a remote position. Strong attention to detail required.
• Demonstrated both superior written and verbal communication skills
• Ability to convey credibility, professionalism and AHIMA values and principles in conversations with members/nonmembers, interviews, and speaking engagements.
• Demonstrated group leadership and facilitation skills.
• The ability to research healthcare topics thoroughly and assimilate information.
• Demonstrated HIM skills in order to provide sound technical review of products and accurate responses to member questions.
• Demonstrated skill in information technology with moderate competencies in IT networks, use of the Internet, MS Word, Excel, PowerPoint, Outlook, and other software necessary to perform the work required.

INTERVIEW PROCESS

Candidates who match the above requirements should submit a detailed cover letter that addresses how your experience fits the above requirements. The letter should also indicate salary history. Fulltime telecommuting is a viable work arrangement for this opening. Resumes without cover letter and salary history will not be considered.

Department:

Business & Innovation

POSITION PURPOSE:

The main function of the job is to coordinate the editorial, production, and budgeting processes of the Journal of AHIMA in print and digital formats. The position works closely with the editorial director, designer, assistant editor, advertising representatives, and contributing writers to achieve this. This is done in order to produce a high-quality, timely, error-free Journal for AHIMA members.

POSITION RESPONSIBILITIES

• Editorial leadership: Manage day-to-day editorial direction and execute long-term strategy for both print and web formats. Develop editorial calendar and feature articles for each issue. Coordinate production of Journal and provide leadership to assistant editor, staff writer, and designer throughout production.
• Editing: Solicit volunteer and freelance authors to write articles and work with them to develop appropriate articles. Assign articles to staff writer. Edit feature articles and work with contributors to ensure editorial quality. Proofread layouts and printer proofs, ensure corrections are made. Report and write articles.
• Publishing: Manage printing, including bids and finding cost efficiencies. Lead digital publishing efforts including Journal web site and digital edition by keeping informed on emerging technologies and delivery trends and determining digital publishing objectives, platforms, and processes.
• Managing: Manage the Journal editorial staff (assistant editor and writer), including recruitment, hiring, motivation, assessment, and budget oversight.
• Advertising: Work with display and classified sales reps to further the Journal’s advertising program. File BPA circulation statements and prepare for annual audit. Contribute to Journal marketing efforts, including media kit. Lead advertising representative RFPs.
• Budgeting: Draft and monitor Journal budget. Assist in preparing annual business plan for the Journal including rationale and implementation of all initiatives.

REQUIRED KNOWLEDGE AND EXPERIENCE:

In order to competently perform this job, an individual must have:

• At least seven years experience of progressive publishing experience.
• Excellent writing, editing, proofreading and communication skills.
• Degree in journalism or English.
• Strong editing, writing, reporting, and research skills.
• Knowledge of publishing and production processes.
• Proven leadership skills including personnel management.
• Experience in print and online publishing.
• Strong project management skills.
• Familiarity with social media tools and an understanding of the broader social media world.
• Ability to think strategically and willingness and ability to roll up sleeves.
• Strong time management, communication and interpersonal skills.
• Familiarity with Web 2.0 technology and willingness to experiment with new platforms.
• Ability to create great working relationships with all levels within the company as well as volunteers and external industry experts.
• Familiarity with InCopy and WordPress a plus.

BUSINESS UNIT:

AHIMA Foundation

JOB RESPONSIBILITIES:

The primary job functions for the position of Director of Academic Affairs are:

A. Strategic Components

• Develop and execute a strategic and tactical plan to meet the overall objectives of the education visioning and workforce development program
• Develop strategic education and workforce development agenda to assist in the establishment of the AHIMA Foundation’s Research Innovation and Leadership Institute (RILI)
• Manage multiple strategic cross-functional boundary projects, services and associated deliverables related to education and workforce activities in support of Reality 2016 which is a key initiative of the Foundation and AHIMA
• Develop and lead execution of a “focused” education and workforce agenda, intersecting the priorities of both AHIMA and the Foundation to allocate resources needed to meet strategic priorities
• Ensure the continued successful performance of the Council for Educational Excellence (CEE) and the 5-6 CEE Work Groups.
• Oversee both the annual work plan and communication plan for the CEE
• Oversee the development of the annual national Assembly of Education meeting
• Ensure accurate and efficient management and administration of educational grant/contract and commissioned work, including research projects related to education and workforce
• Ensure the viability and expansion of the Scholarship program

B. Partner Outreach and Business Development

• Develop ideas for new education and workforce projects and programs to strengthen partner relationships for expanded funding opportunities and growth in sponsorship portfolio (public/private)
• Develop criteria for partner development and provide leadership in selecting and managing senior partners
• Identify public/private funding sources to support mission-critical education and workforce activities
• Develop and/ review technical proposals and budgets to ensure that projects meet or exceed funder/sponsor expectations and enhance the Foundation’s reputation
• Foster, maintain existing, and grow the number and reputation of strategic education and workforce alliances and networks
• Primary contact with education and workforce organizations and associations as well as internal AHIMA constituent business units such as distance education, marketing/communications, IT, business intelligence, CAHIIM, professional practice groups

C. Tactical Support and Administration

• Serve as the liaison and voice of both the Foundation and AHIMA on the CEE
• Oversee the CEE’s operation and manage the administrative activities related to its central committee and 5-6 work groups
• Embellish existing policies procedures for the CEE to ensure consistency and effectiveness
• Lead key educators, internal business units and other partners in the planning of the program for the annual national AOE meeting
• Develop and execute Foundation’s education visioning and workforce development policies and procedures and continue to refine through ongoing experiences
• Oversee the performance and diversity of the scholarship program, e.g., overall responsibility for the Scholarship Review Committee(s), application process and annual awards
• Serve as leading staff to various committees as assigned including but not limited to the AHIMA Foundation Board Program Committee and research bootcamp

The above responsibilities are accomplished to:

• Support the Foundation’s 501(c)(3) charitable mission
• Position the Foundation as an industry thought leader in health information management through strategic co-branding with nationally-recognized partners and conducting research generating evidence-based education and workforce curriculum, standards, practices and practical solutions
• Increase and strengthen the Foundation’s education and workforce infrastructure and capacity through operational efficiencies to compete competitively for public/private grants/contracts
• Provide oversight and guidance in the resolution of complex issues utilizing available resources and expertise in support of the education and workforce budget and objectives

EDUCATION, EXPERIENCE, SKILLS:

• Knowledge of the HIM industry, its benchmarks and business models
• A PhD is strongly preferred in a related discipline. Master degree required, preferably in HIM, Public Health, HIT or Health Services Management
• 10-15 years of progressively responsible experience in strategy development for collaborative education and workforce development preferably in academic, healthcare or comparable settings such as foundation or association
• Demonstrated success in organization, planning and execution of education and workforce development projects including development of practical applications for educators, members and other end users
• Demonstrated experience in managing and recruiting volunteers, partners, staff and consultants to work on multiple projects in a team environment. Excellent presentation and relationship management skills.
• Experience from vision through dissemination
• Ability to interpret the informatics needs of various constituents and support a logical decision making process for prioritization
• Ability to build consensus for business results in a decentralized decision-making structure, relying on excellent process management skills
• Experience in communicating with senior management audiences and ability to drive consensus on complex, controversial issues
• Experience in developing content and ideas for proposals and peer-reviewed articles
• Strong project management experience
• Strong interpersonal skills with an ability to communicate to small and/or large audiences
• Demonstrated experience in developing proposals required, e.g., RFPs, RFA’s
• Excellent writing skills and ability to communicate effectively across varying professional levels ranging from corporate executives and key academic/medical administrators
• Ability to balance multiple competing demands, manage conflict, identify solutions, effectively plan and pace work is critical
• Advanced process development skills with the ability to build and manage to policies, guidelines and procedures.
• Ability to develop financial business models for budget purposes to promote fiscal accountability is preferred.

Department:

Business & Innovation

POSITION PURPOSE:

This position exists to coordinate all production activities for 3 primary sources of delivery – print, online, and live. Role will coordinate these activities either through in-sourcing or out-sourcing resources. Role will interact in the ideation phases of product roadmap discussions / new product development considerations.

JOB RESPONSIBILITIES:

This role will oversee production team responsible for the production of Healthcare Information Management content. This role will have direct oversight of production work through either in-sourced or out-sourced resources – primarily focusing on electronic, on-line, print, and in person content delivery. Person will be responsible for the efficient allocation of resources and work to minimized costs associated with production.

As Director of Production you will:

• Work closely with product teams to ensure effective production of product materials, effective delivery of content and highest standards of quality.
• Participation in new product development and product roadmap discussions, providing cost estimates for production associated with current or future products/services.
• Assists in department budget preparation, costs targets, and monitors expenses related to content production to maximize net revenues
• Management of production timeline in association with defined product and service roadmaps.
• Recommendations of out-source resources/entities in combination with the product/service requirements.
• Contract negotiations within specified requirements of product development teams and cost guidelines.

Requirements:

• Have a deep understanding of how print, on-line, and live materials production is done both with in-house resources and through out-sourcing resources.
• Experience in developing a budget or estimates for production costs associated with various forms of deliver (on-line, print, and live).
• Work directly with internal clients to gather production requirements, identify optimal solution for production given costs, timeline, and other considerations.
• Have direct experience with out-sourcing production best practices.
• Experience with cost containment and/or cost center management.
• Understanding or experience with Healthcare, healthcare information management, or related fields a plus.
• Experience in education and education materials highly desirable.
• Strong interpersonal skills necessary to effectively interact with senior management, clients, potential clients, consultants, peers, and staff.
• Excellent written communication skills necessary to effectively present information and ideas in proposals and product production.
• Computer literacy in word processing, spreadsheets, and presentation software required.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor's degree required in Education, Business or other related field.
• 5 years experience with producing multiple forms of educational content a requirement.
• Highly collaborative, able to work in partnership with professional development, sales, marketing, editorial, operations and finance.
  
• Solid command of the English language, including writing, spelling, grammar, and usage.
• Excellent interpersonal, written, and verbal communication skills.
• Dedicated to excellence in quality, reliability, and thoroughness in all work tasks; detail-oriented with consistent follow-through.
• Excellent organizational skills, attention to detail, and the ability to prioritize challenging workloads.
• Demonstrated strong knowledge of MS Office (Excel, Word, PowerPoint, and Outlook).
• Ability to manage multiple projects and priorities without slippage that affects any one part of the association.
• Displays and demonstrates the spirit of collaboration and cooperation in accomplishing goals.
• Familiarity with educational technology delivery and technology trends.
• A successful track record in managing people and resources including.
• Requires onsite presence at the Association office and therefore must reside in Chicago metro area. Some travel to visit member and customer sites as well as partners and vendors.

Department:

Business & Innovation

POSITION PURPOSE:

This position exists to coordinate all creative development of content into 3 primary venues of deliver – print, online, and live. Role will coordinate the publication, pedagogy, instructional design, prototyping, and multimedia aspects of content creation. Role will play significantly in the ideation phases of product roadmap discussions / new product development considerations.

JOB RESPONSIBILITIES:

This role will oversee all development and planning for the delivery of Healthcare Information Management content. This role will have direct oversight of content creation and provide strategic input on the appropriate forms for delivery of content – primarily focusing on electronic, on-line, print, and in person content delivery. Person will be responsible for the allocation of resources and have direct oversight of the content development for all forms of content delivery.

As Director, Content Creation & Development you will:

• Work closely with product teams to ensure effective delivery of product materials, effective delivery of content and highest standards of quality.
• Participation in new product development and product roadmap discussions, giving insights on current new forms of content delivery.
• Maintain existing materials and content in conjunction with requirements from product teams.
• Communicate with SME (Subject Matter Expert) to assist with knowledge transfer and quality of content, coordinating editorial services to create this content.
• Play an integral role in new product development as a team member with product management, and the project management office to manage the initial blue print design of new products and/or services from idea conception through to implementation.
  
• Explore and develop new content materials and avenues for delivery of this content.
• Management of the publication, instructional design, prototyping, learning strategy and multimedia aspects to create a holistic production solution.
• Research, evaluate and present new learning ideas.
• Assists in department budget preparation, meets or exceeds budgeted revenue targets, and monitors expenses related to content development to maximize net revenues.

Requirements:

• Have a deep understanding of how print, on-line, and live materials can be combined to create a complete product portfolio of materials.
• Work directly with internal clients to gather educational requirements
• Have direct experience with content subject matter experts and methods to assist with knowledge transfer and quality of content
• Understanding or experience with Healthcare, healthcare information management, or related fields a plus.
• Experience in education and education materials highly desirable.
• Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications.
• Strong interpersonal skills necessary to effectively interact with senior management, clients, potential clients, consultants, peers, and staff.
• Excellent written communication skills necessary to effectively present information and ideas in proposals and product development.
  
• Experience with distributed learning systems (LMS) and other forms of distance education.
• Computer literacy in word processing, spreadsheets, and presentation software required.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor's degree required in Education, Business or other related field.
• 7 years experience with producing multiple forms of educational content a requirement.
• 5- 10 years product development and/or editorial experience required, education background strongly desired.
• Highly collaborative, able to work in partnership with professional development, sales, marketing, editorial, operations and finance.
• Experience in adult, digital, live and online learning. Experience with all forms of multimedia in educational settings.
• Experience in designing and implementing courses through platforms such as iTune University, iBooks, e-pubs, Moodle, Elluminate, WebEx, Blackboard, Lectora.
• Solid command of the English language, including writing, spelling, grammar, and usage.
• Excellent interpersonal, written, and verbal communication skills.
• Dedicated to excellence in quality, reliability, and thoroughness in all work tasks; detail-oriented with consistent follow-through.
• Excellent organizational skills, attention to detail, and the ability to prioritize challenging workloads.
• Creative approach to work assignments; resourceful; accomplished problem-solver and self-starter.
• Demonstrated strong knowledge of MS Office (Excel, Word, PowerPoint, and Outlook).
• Ability to manage multiple projects and priorities without slippage that affects any one part of the association.
• Excellent critical thinking, negotiation, and communication skills with ability to present to senior and Board level audiences.
• Demonstrated experience in large-scale financial management, including analytics, budget and vendor management.
• Displays and demonstrates the spirit of collaboration and cooperation in strategic planning and accomplishing goals.
• Familiarity with educational technology delivery and technology trends.
• A successful track record in managing people and resources including.
• A strong leader with excellent presentation, verbal, and written skills.
• Requires onsite presence at the Association office and therefore must reside in Chicago metro area. Some travel to visit member and customer sites as well as partners and vendors.

Department:

Business & Innovation

POSITION PURPOSE:

This position exists to coordinate all new business development activities for AHIMA. Role will interact with new potential clients and/or partners to explore new opportunities in Healthcare Information Management. Position will focus on the development of new partnerships and new sales opportunities outside the traditional AHIMA market. Role will provide insights and ideas to new product development activities and cultivate new partnerships in support environmental scan / roadmap activities.

JOB RESPONSIBILITIES:

This role will work closely with the VP, Business and Innovation on business development activities for AHIMA. This position will help with the generation and identification / management of new partnerships, drive the business exploration process, and work closely with our contract management office in negotiations of contracts. This role will work closely with our sales organization in situations requiring business development activities to mature new sales opportunities.

As Director, New Business Development you will:

• Management of partnership opportunities and relationships both within the traditional AHIMA market and potential new markets.
• Prospecting of new potential sales opportunities in B2B and B2C settings.
• Coordination of activities with Sales and Marketing to ensure a smooth transition of sales and other related activities.
• Participation in new product development and product roadmap discussions, providing customer insight as well as developing market partnerships to support those plans.
• Assists in department budget preparation, costs targets, and monitors related expenses to maximize net earnings.
• Serve as primary point of contact for all partnerships and development of new clients outside of the typical AHIMA market.
• Management of Term Sheet negotiations. Provides input and coordination with the AHIMA Contract management office for contract negotiations.

Requirements:

• Minimum of 5 years of business development experience, combining both partnership development and sales.
• Drive revenue growth by using general business acumen to uncover prospect business needs and identify how AHIMA can further its mission in healthcare information management.
• Experience in developing a budget for business development activities. Track, analyze and report revenue and activity.
• Understanding of complex and lengthy sales cycles in the healthcare industry, creating achievable goals to deliver results.
• Work directly with internal clients to gather needs and requirements for support of the product roadmap and environmental scan. Identification of potential new partnerships and external relationships to support these strategic plans.
• Proven ability to translate ideas and potential partnerships into insightful business recommendations and opportunities.
• Have direct experience with strategic planning. Experience with cost containment and/or cost center management.
• Understanding or experience with healthcare, healthcare information management, or related fields a plus. Experience in education and education materials desirable.
• Strong interpersonal skills necessary to effectively interact with senior management, clients, potential clients, consultants, peers, and staff.
• Excellent written communication skills necessary to effectively present information and ideas in proposals and product production.
• Computer literacy in word processing, spreadsheets, and presentation software required.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• MINIMUM Bachelor's degree required in Business or other related field, MBA preferred.
• 5 years experience with business development activities.
• Proven ability to translate new opportunities into business operations.
• Highly collaborative, able to work in partnership with professional development, sales, marketing, editorial, operations and finance.
• Experience in adult, digital, live and online learning. Experience with all forms of multimedia in educational settings.
• Direct experience in business development roles, translating business opportunities into new partnerships and products.
• Excellent interpersonal, written, and verbal communication skills.
• Dedicated to excellence in quality, reliability, and thoroughness in all work tasks; detail-oriented with consistent follow-through.
• Excellent organizational skills, attention to detail, and the ability to prioritize challenging workloads.
• Creative approach to work assignments; resourceful; accomplished problem-solver and self-starter.
• Demonstrated strong knowledge of MS Office (Excel, Word, PowerPoint, and Outlook).
• Ability to manage multiple projects and priorities without slippage that affects any one part of the association.
• Displays and demonstrates the spirit of collaboration and cooperation in accomplishing goals.
• Familiarity with educational technology delivery and technology trends.
• A strong leader with excellent presentation, verbal, and written skills.
• Requires onsite presence at the Association office and therefore must reside in Chicago metro area. Some travel to visit member and customer sites as well as partners and vendors.

Department:

Business & Innovation

POSITION PURPOSE:

This position exists to coordinate all products and services related to healthcare information management at AHIMA. Products and services fall into 3 primary venues of delivery – print, online, and live. Role will coordinate an overall product portfolio through a team of product managers. The primary function will be to provide profitable management the entire product portfolio through the entire product life cycle – from New Product development to retirement of product and/or service.

JOB RESPONSIBILITIES:

The Director of Service Lines will manage the organizations portfolio of products and services, having direct P/L responsibility for the successful management of those products through a team of service line managers. The director will play a primary role and through partnership with peers, help drive the process for ideation, new product development, service line management, and retirement of old products and services.

The Director of Services Lines will be responsible for:

• Product and Services portfolio management, with P/L responsibility for those service lines.
• Management of a team of service line managers.
• Provide expertise in defining product requirements, product development, and product management throughout the entire product lifecycle.
• Fielding customer issues and/or feedback – incorporating a process to address / improve product performance and quality.
• Product review through financial analysis throughout the product life cycle, including pro-forma analysis, financial reporting, and budget planning.
• Coordination of overall delivery systems that fall into 3 primary functions – online, print, and live. Will provide strategic input into current and future technologies that provide distinct advantage towards delivery of content.
• New Product development in partnership with the director of content creation, subject matter experts, and the director of production. Oversee NPD manager and team in development of new products and services in support of defined roadmap and environmental scans.

Requirements:

• Have a deep understanding of how print, on-line, and live materials can be combined to create a complete product portfolio of materials.
• Work directly with internal clients to gather educational requirements
• Have direct experience with content subject matter experts and methods to assist with knowledge transfer and quality of content
• Understanding or experience with Healthcare, healthcare information management, or related fields a plus.
• Experience in education and education materials highly desirable.
• Excellent communication skills as exhibited through professional involvement in leadership roles, teaching, consulting, or relevant publications.
• Strong interpersonal skills necessary to effectively interact with senior management, clients, potential clients, consultants, peers, and staff.
  
• Product marketing, market research, and BI experience strongly preferred.
• Excellent written communication skills necessary to effectively present information and ideas in proposals and product development.
• Experience with distributed learning systems (LMS) and other forms of distance education.
• Computer literacy in word processing, spreadsheets, and presentation software required.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• MBA preferred.
• P/L experience required.
• Minimum 7 years management and leadership experience demonstrating successful multi-product or service line management. Publishing or content management experience highly desirable.
• Product management experience, including management experience, with a portfolio of technology and services offerings. Healthcare industry experience preferred.
• Ability to manage multiple projects and priorities without slippage that affects any one part of the association.
• Excellent critical thinking, negotiation, and communication skills with ability to present to senior and Board level audiences.
• Demonstrated experience in large-scale financial management, including analytics, budget and vendor management.
• Displays and demonstrates the spirit of collaboration and cooperation in strategic planning and accomplishing goals.
• Familiarity with educational technology delivery and technology trends.
• A successful track record in managing people and resources including.
• A strong leader with excellent presentation, verbal, and written skills.
• Requires onsite presence at the Association office and therefore must reside in Chicago metro area. Some travel to visit member and customer sites as well as partners and vendors.

Department:

Resources Management

POSITION PURPOSE:

The Senior Director, Information Technology provides leadership, management, strategy, and operational oversight of the design, delivery, maintenance, and security of all AHIMA information technology. The Senior Director, Information Technology manages IT infrastructure, networks, security, and development for the following major systems: network and network communications, Personify (AMS), Great Plains (general ledger), Sitecore (CMS) and SharePoint. AHIMA is moving toward agile and lean performance metrics and processes and the Senior Director, IT is responsible for leading the IT change management initiative in collaboration with other AHIMA staff/change management leaders. Also, the Senior Director, IT is responsible for structuring the IT organization and its processes for efficiency and effectiveness, bringing strategic thought leadership and guidance to AHIMA IT operations and planning, including build, release, operations, and infrastructure.

JOB RESPONSIBILITIES:

• Responsible for the performance process of the delivery team members including business unit planning, product management, client business management, relationship management, service delivery and operations, finance, and technology project managers and SMEs.
• Manages large complex projects and is responsible to drive technology projects to deliver on-time and within budget, driving ongoing issue resolution to ensure successful delivery.
• Manage and oversee all technology vendor relationships, working with the VP/Resource Management, CFO, and legal counsel to ensure compliance.
• Responsibility for Personify, server management, application development, telephony, infrastructure, and multimedia planning services.
• Responsibility for Personify, server management, application development, telephony, infrastructure, and multimedia planning services.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s Degree in IT, Systems, Engineering. Computer Science or Business
• Ten years prior IT experience in a similar environment
  
• Seven years experience as a Manager/Director with experience managing development, infrastructure and IT projects
• Five years experience with PCI, security, and network integrity
• Thorough understanding of the System Development Life Cycle
• Strong project management and analytic skills.
• Strong communication skills, both written and oral to all levels of an organization
• Prioritizes multiple tasks effectively. Ability to multi-task in a fast paced environment and handle multiple issues at one time.
• Ability to set priorities among competing demands
• Strong problem solving and decision making skills
• Ability to develop strong stakeholder relationships
• IT Budget and vendor management experience
• Understanding of advanced programming concepts, architecture, and security practices
  
•  IT Strategy and Roadmap development
• Experience managing IT Operations in a Microsoft environment
• Advanced database design and database theory including query optimization, indexing and table structure analysis
• Ability to lead, manage, and motivate teams to work in a collaborative culture
• Ability to quickly understand complex problems and develop effective solutions
• Ability to manage multiple priorities in a complex and agile environment
• Must be able to balance short term tactical decisions with long-term strategic thinking
• Demonstrable experience providing leadership in changing, ambiguous, and challenging situations.
• Excellent grasp of compliance technologies and basic architectural principles necessary for designing scalable, extensible, and maintainable applications and services