Phone: (800) 335-5535

Submit a customer support request here

If you are uncertain about whom to contact on a particular issue, the customer relations representatives can answer most of your questions or they can direct your call to the appropriate staff experts. The Customer Relations team is prepared to answer all general association questions including:

• Publications, live and audio seminars, and product orders
• Certification exam dates and online application
• Scholarship applications and deadlines
• Product information and product orders
• Product order status
• Meeting/seminar program information and registration forms
• Meeting/seminar registration status
• Your individual membership record including:
  • membership number
  • payment status
  • credential maintenance status
  • name/address and other file changes
  • replacement credential validation certificate
  • replacement membership card
  • replacement invoice
  • receipt for payment

Advocacy and Policy Department
E-mail: Dan Rode, vice president
Phone: (202) 659-9440

Congressional Relations
E-mail: Margarita Valdez, manager
Phone: (202) 659-9440

State and Federal Advocacy
E-mail: Don Asmonga, director
Phone: (202) 659-9440

Washington Office Coordination
E-mail:  Mary Ellen Largess, coordinator
Phone:  (202) 659-9440

Send a general inquiry to Sales and Business Development at ahima.sales@ahima.org

Higher Education, Government or International Sales
E-mail: Graham Hawks
Phone: (312) 233-1167

Corporate & Group Sales, Partnership/Business Development or Sponsorships 
E-mail: Brigid Flood
Phone: (312) 233-1509

Contact CAHIIM
Phone: (312) 233-1100
CAHIIM is the accrediting organization for degree granting programs in health information management.

Submit a customer support request for CoP assistance.

Phone: (312) 233-1100
Submit a customer support request for assistance with Continuing Education:

• Coding Basics
• Web Based Training
• Audio Seminar

E-mail: Volunteer Services
Phone: (312) 233-1584

• Code of Ethics Violations

AHIMA Foundation Web site
E-mail: info@ahimafoundation.org
Phone (Scholarships): (312) 233-1131
Phone (Research): (312) 233-1532

Request Article Reprints
E-mail (Writers' Guidelines / Editorial calendar): sarah.sheber@ahima.org
Phone (Writers' Guidelines / Editorial calendar): (312) 233-1121
E-mail (Advertising): Network Media Partners
Phone (Advertising): (410) 584-1940

Submit a customer support request for assistance.
Phone: (800) 335-5535

E-mail (Meeting Information): meetings@ahima.org
E-mail (Exhibit Information): exhibitinfo@ahima.org

Submit a customer support request for assistance with your myAHIMA Profile.

AHIMA Permissions Request
FAQ: When do I need permission to reprint?
AHIMA Permissions Request (PDF Printable Format)

Public Relations, Media Relations, Press Coverage, and External Communications
E-mail: bridget.stratton@ahima.org
Phone: (312) 233-1097

Submit a customer support request for assistance with Recertification.
Phone: (800) 335-5535

• Waiver of maintenance requirements
• Restoration of credential
• Core content questions

To initiate a refund, please submit a customer support request. Select "Refund Requests" from the menu items then select the item you would like refunded.

To assist us in expediting your refund, please include your order number in the inquiry description field. To obtain your order number, log into MyAHIMA.

Submit a service complaint

Journal of AHIMA subscription status: Submit a customer support request

Journal of AHIMA missing issues: (800) 335-5535

E-mail: volunteer.services@ahima.org
Phone: (312) 233-1100

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